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FAQ

FORMALITIES & LOCAL LIFE

What formalities do I need to commit to when coming to Mauritius for my studies?

You need to have your papers right; valid passport with at least six months validity before expiry. You should also make sure to have a confirmation letter from a university, registered with the Tertiary Education Commission of Mauritius. At this point, a Student Visa will be required by the Mauritian Passport and Immigration Office and by the University at which you enrolled.

You can visit the local government’s website at www.govmu.org for more information on visa application.

Note: It is recommended that you keep a soft copy of all your official documents for administrative purposes. 

Do I need to hold any kind of insurance in Mauritius?

If you are not covered for medical expenses outside of your home country, we strongly advise you to contract one to cover for your health needs during your studies. The medical insurance should cover a minimum of outpatient medical expenses, repatriation and liability. Local insurance companies are, among others; Mauritius Union, Anglo-Mauritius Assurance, Sicom, Swan Insurance and Mauritian Eagle.

Do I need any specific vaccines to study in Mauritius?

There are no mandatory vaccinations requested to travel to Mauritius.

Which airlines fly to Mauritius?

We suggest you book your own flight tickets. A number of airlines do fly to Mauritius from several destinations around the world, including Air Mauritius, Air France, British Airways, Emirates and Air Austral.

How much luggage am I entitled to?

You must pay special attention to the information on your ticket as to how much each airline allows you to carry. However, airlines normally allow between 20 and 30 kg, with an additional cost for excess. Some airlines allow for student baggage allowance. 

MORE ON MAURITIUS

BOOKING

What is included in my rent?

Price includes water, electricity, security 24/7, student support Team, TV & Internet connection in the common lounge.

Should I pay any registration fee?

 In order to confirm your booking, we will require a deposit of Rs 21,000 (Mauritian Rupees) to be paid into our account. (Rs 18,000 will be kept as a security deposit, and Rs 3,000 as an administrative fee)

Upon your arrival, at the latest, we will need an upfront payment for the first 6 months rental or should you wish to settle for the whole period.

I submitted an application to book student accommodation. When can I expect an answer?

The Student Life team will deliver a response within four working days. However, this promise may not be sustained during peak periods.  

How do I know if there is room availability in your residences?

Feel free to contact our dedicated team either by email at information@studentlife.com or by phone/ whatsapp on (+230) 5498 0515 / (+230) 5498 4718 / (+230) 5422 8170 / office number: (+230) 452 9293 or by Skype on Student Life Residences. They will give you the latest updates.

Is there a deadline to register for accommodation?

There is no specific deadline, but the earlier you apply, the more chances you have to secure a room within one of our residences.

How can I secure an accommodation?

To pre-book your accommodation directly online, fill in the online application form with the required information and submit. Our team will then contact you about the required documents and provide you with further explanations. If you have any difficulty, feel free to contact us and we will assist you. 

Can I choose my roommates?

Yes, you can ask to be housed with specific roommates. The Student Life team will do their best to accommodate your requestpon (upon availability).

Can I modify my choice of accommodation even after booking?

It is always possible to request a change after application. However, it is understood that any request will be attended subject to availability. If you wish to make a change, please send us an email or give us a call. 

RESIDENCY LIFE

Are there any activities for students?

The Student Life Residences has its own lifestyle and provides a palette of activities for you to enjoy. You can discover them later on once students start to move in the accommodations.

What are the rules and regulations for use of the common areas?

The common areas are available for use to all students in the residences. For optimal community living, house rules will be presented to you upon your arrival.  

Is there any storage facility if I am not in Mauritius?

No. The Student Life Residences are not equipped with additional storage space for personal belongings.

What should I bring with me?

We recommend you bring along your personal belongings, such as clothes, electronics, books etc. and anything else you may need to add up to your comfort. The Student Life Residences have special prices for kitchen and bedding packs, but you may bring your own. 

what's happening ?

  • Beach Soccer Festival

    30 July 2017

    Beach Soccer Tournament with 6 teams of girls and 12 teams of boys. A contribution of Rs 100 will be requested per player. The two champion teams will win a magnificent Trophy and a gold medal. More information at 59847556.

    ADRESS: Flic En Flac Beach

  • Trail Championship

    12 August 2017

    12 km: Go through the superb domain of Case Noyale in the shadow of the Piton of La Riviere Noire.
    20 km: Extreme and tecnical course. A real challenge between Case Noyale and the Gorges de la Riviere Noire.

    ADRESS: Case Noyale

  • Mauritius CIO Summit

    16 August 2017

    The Mauritius CIO Summit, organized by the IDC will take place on 16th August 2017 at the The Westin Turtle Bay Resort & Spa, Mauritius in Mauritius. The conference will cover areas like latest tech trends, and share invaluable experiences, strategic focus on business.

    ADRESS: The Westin Turtle Bay Resort & Spa

  • Opera La Traviata

    17 August 2017

    A classic of the Opera, retransmitted in Mauritius.

    ADRESS: MCiné Trianon Shopping Park

  • Liberty Trail

    26 August 2017

    A route around the Morne mountain, a strong symbol of the freedom of slavery: 9 km or 20 km. More information on www.randotrail.mu

    ADRESS: Le Morne

  • Flea Market

    27 August 2017

    The perfect opportunity to make you money by getting rid of old stuff which will be oh-so-vintage treasures in the eyes of others! And if the North seems too far, "pa per". Vide-greniers Mauritius also organizes at the Cap Tamarin Square and at Helvetia Alleys in Moka.

    ADRESS: Mont Choisy Mall

  • International Cycling Event

    24 August 2017 To 28 August 2017

    International Cycling Event which sees the participation of professionals from countries such as Reunion Island, Seychelles, France, Kenya, South Africa and Switzerland. Website: www.facebook.com/Tour-de-Maurice

    ADRESS: Port Louis-Beau Plan, Curepipe, Ferney-Plaine Magnien, Albion-Chamarel...

  • Promotion on recycled glass hand cast

    1 May 2017 To 31 August 2017

    During the Mauritian Winter season we offer 10% on all of our classic hand casts – not only a memorable experience, but also an eternal souvenir of those you love. Each hand print is casted in front of you with the hot molten recycled… Bring your camera to film it all.

    ADRESS: Mauritius Glass Gallery Pont fer, Phoenix

  • Dreamers

    1 September 2017

    The new wave of the Isla Social Club will take place for its 5th edition at the Sugar Adventure! A cultural meeting not to be missed.

    ADRESS: L'aventure du Sucre - Beau Plan

  • The Fashion Experience Mauritius 2017

    2 September 2017

    The "Fashion Experience" is a high-end fashion gala to celebrate diversity, culture and beauty through fashion, music and the arts. Local designers and aspiring models will highlight their fashion assets and roots. It will also feature various performances, including a fire-breathing show, robot dance and the famous Mauritian DJ Emmanuel Savannah.

    ADRESS: Club Med Hotel - Albion

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Tenant’s details

Accommodation Preferences

*Whilst every attempt will be made to place applicants as per their preference this may not always be possible.

Course Details

Guarantor’s undertaking

Emergency contact details

Coordonnées du locataire

Préférences d'hébergement

Détails sur la formation suivie

Coordonnées du garant

Personnes à joindre en cas d'urgence

PRIVACY POLICY

Introduction

Your privacy is essential to us. Here at Medine Limited, Property Cluster (Hereinafter “Medine Property”, “us”, “we”, or “our”), we believe privacy is a top priority. We know that you care how information about you is used and shared. Thus, we provide this Privacy Policy to summarise our policies and procedures regarding how we collect and use that information. This serves as a guide in making an informed choice in sharing your information with us. By visiting this website, you agree and accept the terms of this Privacy Policy.

1. Scope

This Privacy Policy applies only to this website and other pages where this policy appears. This describes and explains how we take care of and use any personal information you share with us. By accessing this website, you accept this Privacy Policy, and consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

By accessing the website, you acknowledge and confirm that you are of legal age to do so in your country of residence or that you are doing so with consent and/or under the supervision of your legal guardian.

2. What information do we collect?

We collect information from you when, where applicable, you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.

When registering on our site, and/or completing a Contact Form and/or Application Form and/or effecting any payment, you may be asked to enter your: name, e-mail address, mailing address, phone number, mobile number, bank account details or other information as appropriate. You may, however, visit our site anonymously.

3. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalise your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To administer a survey or other site feature

To send periodic emails

To help complete any application process and make any related payment.

Any personal data collected shall solely be used for the purposes it was intended for as per the above examples. Should Medine Property require the use of the collected data for another purpose, you shall be notified and means to consent to that use shall be required from you.

Please note that you hereby undertake to provide true and accurate information to Medine Property, when such information is required from you.

The email address you provide may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, related product or service information, etc. However, it may be possible that Medine Property wishes to transmit your personal data to its affiliated or related companies within its group of companies (Medine Group of Companies) in order to offer and market to you its other goods and services.

Please note that all personal information communicated to us by you may be held for notification of future projects of the Medine Group of companies, after which it will be deleted, in accordance with the Data Protection Act, unless you request such personal data to be removed beforehand [See our Access to your personal data section below]

4. How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

5. Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site or service providers’ systems to recognise your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

6. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights or rights of others, property, or safety.

7. Confidentiality and Security

Information which you might or might be able to transmit to Medine Property, through its website, is not done through a secure transmission.

Medine Property has implemented security policies, rules and technical measures to protect the personal data which it holds and controls, from:

  • Unauthorised access
  • Improper use or disclosure
  • Unauthorised modification
  • Unlawful destruction or accidental loss

All employees of Medine Property as well as its affiliated data processors, who have access to and are associated with the processing of personal data, are under a legal obligation to respect the confidentiality of the personal data of visitors to the Website, in accordance with the Data Protection Act 2004.

No disclosure of your personal information will be made to any Governmental organisation or authorities unless procedures listed in the Data Protection Act 2004 have been followed or if required by Law or other Regulations.

8. Access to your personal data

To enquire whether Medine Property holds your personal data, please email Medine Property on information@studentlife.mu

Upon receiving your email, Medine Property may require proof of your identity before considering your request. Once those requirements are met, Medine Property will provide you with a copy of the personal data held for you, normally within 28 days and without any charge.

Medine Property will provide you, where it agrees and deems appropriate, the opportunity to rectify and amend any data which we hold and which you find inaccurate.

In accordance with the section 43 of the Data Protection Act 2004, Medine Property reserves the right to refuse access to your personal data and will provide reasons for its refusal; namely that we are not satisfied as to the identity of the person wishing to access such data.

Should you wish to remove or re-register any of your information which may be held by Medine Property before any deletion period, please contact us. Please note that we aim to deal with your enquiries within 28 days from receiving your query.

9. Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. However links to these third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

10. Privacy of Children

Medine Property does not knowingly collect personal data from children.

11. Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. Nevertheless, any other information obtained by any site user, shall be subject to any applicable laws and regulations in force in Mauritius.

12. Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at: http://www.studentlife.mu/terms-and-condition.html

13. Legal Framework

This Privacy Statement is regulated by the Laws of the Republic of Mauritius, including The Data Protection Act 2004 and The Computer Misuse and Cybercrime Act 2003 as well as any other relevant legislation and Regulation.

14. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contact Us

Medine Limited – Property Cluster
5, Clarens Fields, Medine Business Park,
Rivière Noire Road,
Bambous, Mauritius.
Tel : (230) 452 9292
Fax : (230) 452 9025
Email : information@studentlife.mu